Periodic Service Checklist: What to Ask and Expect as a Customer

Introduction

A little preparation makes your periodic service smooth, transparent, and worry-free. Here’s a complete checklist for customers to ask the right questions and get the best results.

Before You Go

Note down any issues you’ve noticed: noises, smells, warning lights, leaks.
Check your owner’s manual for the recommended service schedule.
Gather your last service invoice and records.

At the Workshop

Ask for a detailed job card listing all planned service points.
Insist on only genuine or OEM-grade parts and branded fluids.
Confirm the estimate — ask for clarity on labor, parts, and taxes.
Share your observations with the service advisor.
Check if any parts need special attention (timing belt, suspension, battery).

What Should Be Done During the Service

Oil and filter change
Brake, clutch, suspension, and steering inspection
Fluid top-up (coolant, brake, washer fluid)
Air filter, fuel filter, and AC filter replacement if needed
Tyre check, alignment, and rotation
Battery health check
Lights and electronics test
AC performance check
Road test after service

Before Taking Delivery

Ask to see all replaced parts
Review the bill in detail — check for only agreed jobs and prices
Verify all service jobs were completed
Take a quick test drive with the advisor if possible

Conclusion

Following this checklist not only avoids confusion but also ensures you get every rupee’s worth. With goClutch, every customer gets transparent updates, digital invoices, and complete satisfaction — guaranteed!